RETURN POLICY

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Please contact info@majfire.com to begin the RETURN PROCESS.
Returns will NOT be accepted without an RGA #.
NOT all RETURN requests will be approved.

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Any request to return must be made within 7 days from receipt of shipment.
If beyond 7 days, we cannot process your request to return, and your request will be denied.

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Returned products must be NEW, unused, in original packaging.
Worn / used products will NOT be accepted.
Returned products must be original without alterations or modifications.

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Returns are subject to restocking fee.
Special or customized products cannot be returned.

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Majestic Fire Apparel, Inc. will not reimburse shipping charges for returns.

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Ship your return with a method for tracking (as example: UPS, Fed, Ex or US Post Office Certified Service) with insurance to ensure full credit.

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All returns must be packaged properly to prevent damage during the shipping return.

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Majestic Fire Apparel, Inc. is not responsible for returns that are not delivered to us or damaged during shipping return.

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Credit cannot be issued for returns that are not delivered to us or damaged during shipping return.

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Once RGA # is issued, customer may return items listed on the RGA ONLY.

Once RGA # is issued, the RGA # is only valid for 30 days from date RGA # is issued.

If return is not received within 30 days, return will be refused or shipped back at your expense.

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If return is received within 30 days, we will refund your original form of payment.

If return is received after 30 days, then online store credit will be issued.

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AT THIS TIME WE WILL NOT BE ACCEPTING RETURNS OF FACIAL PROTECTION MASKS DUE TO SANITARY REASONS.  

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EXCHANGE POLICY

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Please contact info@majfire.com to begin the EXCHANGE PROCESS.

Exchanges will NOT be accepted without an EXCHANGE RETURN RGA #.

NOT all EXCHANGE requests will be approved.

 

Any request to EXCHANGE must be made within 7 days from receipt of shipment.

If beyond 7 days, we cannot process your request to exchange, and your request will be denied.

 

Exchanged products must be NEW, unused, in original packaging.

Worn / used products will NOT be accepted.

Exchanged products must be original without alterations or modifications.

 

Majestic Fire Apparel, Inc. will not reimburse shipping charges for exchanges.

 

Ship your exchange return with a method for tracking (as example: UPS, Fed, Ex or US Post Office Certified Service) with insurance to ensure full credit.

 

All exchange returns must be packaged properly to prevent damage during the shipping return.

 

Majestic Fire Apparel, Inc. is not responsible for exchange returns that are not delivered to us or damaged during shipping return.

 

Once EXCHANGE RGA # is issued, customer may return items listed on the RGA ONLY.

Once EXCHANGE RGA # is issued, the RGA # is only valid for 30 days from date RGA # is issued.

If exchange return is not received within 30 days, exchange return will be refused or shipped back at your expense.

 

If items are no longer in stock due to inventory changes, we will refund your original form of payment.